Consumer Protection (E-Commerce Rules), 2020: An Overview
The Department of Consumer Affairs has recently notified[1] the Consumer Protection (E-Commerce Rules, 2020) hereinafter referred to as the ‘Rules of 2020’ which are made applicable to (i) an e-commerce entity operating in India and also (ii) an e-commerce entity which ‘systematically offers’ goods and services to consumers in India. […]
Consumer Protection Act, 2019: ‘Change of forum’ and its effect on fresh and pending cases
Introduction The Consumer Protection Act, 2019 (“New Act”) received the President’s assent on August 9, 2019 and has replaced the Consumer Protection Act, 1986 (“Old Act”). Most of the important sections have been notified[1] with effect from July 20, 2020 marking the beginning of the New Act and making it […]
The Consumer Protection Act, 2019: Overview and Key Highlights
Introduction The Consumer Protection Act, 2019 (“New Act”) received the President’s assent on August 9, 2019 and has replaced the Consumer Protection Act, 1986 (“Old Act”). The Central Government appointed[1] July 20, 2020 as the date on which the following provisions of the New Act shall come into force. Section […]